CUSTOMER SERVICE

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WHC implement ethical practice and the highest level of professionalism in our project management.   WHC nurtures strong and enduring relationships with clients, equipment and service providers and subcontractors across far northern Queensland, maintaining a commitment to excellence in customer service and construction to the highest standard.

 

DELIVERY

PERFORMANCE

& RELIABILITY

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Customer satisfaction is paramount to our business with all projects to date completed to our exacting standards, within the proposed timeframe and budget. Clear communication, preventative maintenance, issue resolution, and regular reporting ensure an honest and transparent client relationship.

✓ Locally owned and operated business

✓Proven track record for the delivery of reliable, timely and on-budget service

✓ We strive to price our service competitively

✓ We use the latest equipment, technology and systems to complete contracts on time

 
An effective working relationship between the builder and client relies on transparent and honest communication. We understand clients may be emotionally involved in decision-making, especially when they are building their dream home. We believe genuine empathy and understanding is vital to good communication and a successful relationship with our clients. We listen to your requirements with honest and clear communication to tailor a solution to your needs.
— ZEPH WALKER